Understanding Workload Pressure, Role Ambiguity and Job Satisfaction

This research aims to test and analyze the influences of workload pressure X1 , role ambiguity X2 towards job satisfaction Y . This research is conducted at PT Pegadaian Sharia Unit Kanwil XII Surabaya with 42 appraiser samples and to be analyzed by Partial Least Square PLS data processing technique. Data collection methods applied in this research are literature study and field survey. And, Likert is the applied scale. Based on the analysis and discussion performed, it is concluded that Workload Pressure affects Job Satisfaction significantly of 0.407. The second hypothesis, that Role Ambiguity affects Job Satisfaction significantly of 0.208. So, it can be concluded that Workload Pressure and Role Ambiguity variables affect Job Satisfaction at PT. Pegadaian Unit Syariah Kanwil XII Surabaya. 

By Asnia Purwaningsih | Anis Eliyana | Ahmad Rizki Sridadi "Understanding Workload Pressure, Role Ambiguity and Job Satisfaction"

Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-3 | Issue-4 , June 2019,

URL: https://www.ijtsrd.com/papers/ijtsrd23913.pdf

Paper URL: https://www.ijtsrd.com/economics/other/23913/understanding-workload-pressure-role-ambiguity-and-job-satisfaction/asnia-purwaningsih

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